A global, best-selling makeup and skincare brand.
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Role: Social Media Specialist
Responsibilities:
- Planning and managing organic social content across the brand's primary channels.
- Strategising and keeping on top of the social landscape.
- Managing 6 PRO makeup team members.
- Coordinating 100 social media ambassadors across the country.
- Copywriting for digital channels.
- Art directing for 5-star campaign shoots to capture on-brand, dynamic assets.
Brand Partnerships & Collaborations
Collaborated and established strong relationships key partners.
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Partner Management
- Communicated the Bobbi Brown x Elizabeth Scarlett The Pretty Powerful Collection on all channels and covered the event on socials
- Worked with influencers to spread awareness of the charity and collaboration and created lo-fi content for channels
- The Pretty Powerful campaign to date has raised excess of £350,000, which has enabled Smart Works to open an additional 7 centres across the UK. The campaign has evolved throughout the years into a philanthropic partnership with UK charity Smart Works, aimed at empowering women through career training programs and promoting confidence in women through beauty
- Worked on an International Women's Day campaign to celebrate all women around the world
- Briefed in brand influencers to produce desired content for channels e.g. thisismothership, rosielondoner, melissaswardrobe etc.
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BOBBI BROWN X PRETTY POWERFUL
The #PrettyPowerful collection went live on International Women’s Day and is created with Needle & Thread in support of the incredible Smart Works Charity. Smart Works Charity, a UK charity that empowers unemployed women to enter the workforce, providing clothing, coaching and confidence!
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BOBBI BROWN X MORAG MYERSCOUGH
A limited edition collection, exclusive to Selfridges.
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THE BEAUTY EMERGENCY KIT
A kit to help transform a look in an instant, featuring best-selling products. Exclusive to Look Fantastic.
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BREAST CANCER AWARENESS MONTH
Limited-edition ‘Powerful Pinks’ Lip Colour Duo were created for our Breast Cancer Campaign, to support the Breast Cancer Research Foundation.
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Social Media Channels
Executed live and transient content across all brand platforms.
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UK Platforms
- Produced and posted weekly feed and story content for BBUK channels.
- Worked closely with the PRO team on content posted in individual channels and oversaw and advised on any brand-related content.
- Reported across own and PRO channels on a weekly, monthly and yearly basis to collect learnings.
- Modified the brand's TOV for the social copy to make it more social-friendly and modern to make the brand fit into the social realm.
- Created a new strategy for Facebook to increase overall engagement rate. From Jan 2020 - Feb 2021, the engagement rate grew 40% which is +60 vs. industry benchmark.
- Built a stronger presence on Facebook to create a strong, brand community.
SOCIAL CHANNELS
Managed key UK social channels for Bobbi Brown.
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INSTAGRAM HIGHLIGHTS
Redesigned the highlight icons to align with the branding. All icons were kept simple and clean.
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Team Management
Managed PRO team and Social Media Ambassadors.
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Management
Managed a team of 6 PRO Makeup Artists to brief and guide a mix of static and video content for UK, Global and own channels to drive individual channel growth.
SOCIAL MEDIA AMBASSADORS
- Managed and supervised 100+ social media ambassadors (SMAs) nationally and in Ireland to create a community, provide fresh incentives and brief in brand appropriate content for their own store or concession accountsÉ
- Regularly communicated brand updates, new social trends, content editing workshops and hosted presentations to elevate content and being the gatekeeper between the SMAs and the brand.
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PRO TEAM
- Managed 6 PRO members (professional makeup artists) to act as in-house influencers and create content for social.
- Successfully guided the individuals to grow their own channels to attract more opportunities.
- Conducted weekly, monthly and yearly channel reviews to ensure each member of the team were hitting their channel targets.
- Organised and coordinated shoots to capture content for brand and PRO team channels e.g. skincare routine, GRWM and how-to sessions.
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Content Creation
Led and art-directed local shoots.
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In-house Content
Created dynamic content for all Bobbi Brown channels, retailers and partner channels.
- Produced local/at-home content to bring the products to life.
- Created a mix of static and video content in line with weekly report learning and follower appetite.
- Brought additional personality to the brand by showcasing face and personality on social via lives and reels.
STILLS
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VIDEO
A series videos were created in celebration for International Women’s Day. Friends of the brand were asked share advice and words of wisdom.
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STORIES
Instagram stories were used to tease new launches, promotions and discuss topics suggested by the audience through Q&As. PRO Artists were briefed to produce content for stories such as tips and tricks, tutorials and opinion-focused chats
Instagram story content themes:
- Ratings & Reviews: Posting product reviews from customers, a new product is chosen bi-weekly.
- Inside BBHQ: Briefing in HQ members to create product-focused/opinionated content.
- Event coverage: BTS of events e.g. store openings, new launches and charity dinners.
- Supporting Influencer content and media coverage.
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